Cabin baggage confusion costs traveller her £11,000 Antarctic cruise
4 mn read “On Sunday 12 February 2023, I set off from home to Manchester airport for the holiday of a lifetime,” says Valerie Coleshaw. “By Monday 13 April I was home by breakfast, without luggage and in total despair.” Ms Coleshaw, from Bolton, lost her £11,000 Antarctic cruise with Hurtigruten (now HX) after cabin crew on a KLM flight from Manchester […]